Privacy Policy

Key Details

This website privacy policy describes how Peerless JAL protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. Once you choose to provide us with personal data, you can be assured that it will only be used to support our customer relationship. 

The policy is updated from time to time. The latest version is published on this page.

If you have any questions about this policy, please email lgilbert@peerlessjal.com.au 

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

•    We may collect the following information:
•    Name and Job Title
•    Contact information including email address
•    Your enquiry/message
•    Demographic information, such as country or location
•    Website usage data
•    Other information relevant to client enquiries
•    Other information pertaining to special offers and surveys
•    Google Analytics
•    IP address (this also helps us block repeated spam)

Google Analytics Data

Google Analytics stores information about:

•    the pages you visit on the website
•    how long you spend on each website page
•    what you click on while you’re visiting the site

We don’t collect or store your personal information (for example your name or address) unless you have actively passed it on to us, so this information can’t be used to identify who you are.

You can read Google’s terms and privacy for more information.

How we store your data

When you register to use our online training your data is stored on the website’s database and the company’s CRM system.

How we use this data

We use this data to contact you regarding training or services. 

In general, we use the information we collect to provide and administer the services we offer. More specifically, we might use the information we collect to:

•    Provide you with information on the services and products you have requested
•    Send you communications regarding our relationship and transactions or notifications of activity through different channels, such as email.
•    Notify you about new features, products, and special events
•    Provide you with newsletters or marketing communications about our products and services as well as third party products and services we think may be of interest to you.

Newsletters and Marketing Communications

You will need to opt in in order to receive marketing communications from us, including our monthly newsletter.

Unless you have opted in, we will not add you to our mailing list.

We will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to. We will also provide you with an opportunity to let us know if you do not wish your information to be passed to third parties.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and the General Data Protection Regulations (GDPR) from 25th May 2018.

You have the “Right to be forgotten” under GDPR regulations unless there are overriding legitimate grounds for us keeping the data (e.g. billing/client statistics).

Security

We always hold your information securely.

To prevent unauthorised disclosure or access to your information we have implemented security safeguards.

Right to be Forgotten

At any time, you can email us at lgilbert@peerlessjal.com.au and request to be removed from our database.